AI automation service
Lead Follow-Up Automation
We set up automatic, well-timed follow-up across email and SMS so every enquiry gets a fast first reply and a polite chase until they respond.
- Businesses that reply to enquiries hours or days late
- Owners relying on memory to chase quotes
- Teams losing deals to faster competitors
The problem we fix
Where lead follow-up automation pays off
Where time and leads leak
- Enquiries are followed up hours or days late
- Quotes are sent and then forgotten
- Follow-up depends on whoever remembers
What changes once it is automated
- Every enquiry contacted within minutes
- Fewer quotes left to go cold
- Follow-up that never depends on memory
What we automate
What this service automates
-
Instant first response to new enquiries
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Multi-step email and SMS follow-up
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Quote and proposal chasing
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Stopping sequences when someone replies or books
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Alerting the team to hot leads
How it connects
Tools and systems we connect
- Website forms
- CRM
- SMS and WhatsApp
- Calendar and booking system
- New enquiry arrives
- Instant first reply sent
- Polite chase if no answer
- Hot lead alerts the team
- Sequence stops on reply
How delivery works
A clear, low-risk delivery process
- 1
Audit the workflow
We map how the task happens today and where time and leads are lost.
- 2
Design the automation
We agree the simplest reliable build around the tools you already use.
- 3
Build and connect
We connect your website, CRM, email and calendar so data flows automatically.
- 4
Test with real examples
We test with your own enquiries and edge cases before anything goes live.
- 5
Train your team
We hand over with clear guidance so your team stays in control.
- 6
Review and improve
We measure results and refine the workflow over the following weeks.
Who it is for
Is this right for your business?
- Businesses that reply to enquiries hours or days late
- Owners relying on memory to chase quotes
- Teams losing deals to faster competitors
Guide pricing
Follow-up automation is often a quick first project, then extended across more enquiry types over time.
View pricing and packagesIndustries we help
Platforms we connect
FAQs
Frequently asked questions
How fast is the first follow-up?
The first reply can go out within seconds of an enquiry arriving, which is often the difference between winning and losing the job. A human then follows up while the lead is still warm.
Will it feel automated to the customer?
No. We write the messages in your voice and time them sensibly, and the sequence stops the moment someone replies or books, so it reads as attentive rather than robotic.
Can it chase quotes and proposals?
Yes. It can send timed, polite reminders after a quote goes out and flag the ones worth a personal call, so fewer proposals slip through the cracks.
What channels does it use?
Usually email and SMS, and WhatsApp where it suits your customers, all coordinated so people are not contacted twice with the same message.
Find the 3 manual tasks costing your business the most
Book a free AI Workflow Leak Audit. We review where leads, time and follow-ups slip through the cracks, then show you the quickest practical win.