Proof
AI Automation Examples and Case Studies
Real case studies are added as our client work is published. Until then, these are clearly labelled example workflows showing how practical AI fits common UK SME problems.
- Accountancy firms
Accountancy Firm: Faster Client Onboarding
Challenge: Onboarding a new client means chasing documents and ID, prompting AML checks, setting up software and rekeying details by hand. It is slow, inconsistent and easy to let slip when the team is busy at deadline.
Result: Faster, more consistent onboarding for every new client
Illustrative example workflow - Ecommerce and online retail
Ecommerce: AI Order Support
Challenge: Online stores field the same questions over and over: where is my order, how do I return this, is it in stock. They arrive across chat, email and social, and support backs up at peak, where slow replies hurt reviews and repeat sales.
Result: Faster replies to common order and delivery questions
Illustrative example workflow - Estate agents
Estate Agent: Instant Lead Response
Challenge: Estate agency enquiries arrive at all hours from property portals and the website, often while negotiators are out on viewings. Slow replies let warm buyers and vendors go cold, and details get lost between inbox, phone and CRM.
Result: Faster first response to property portal and website enquiries
Illustrative example workflow - Builders and trades
Builders and Trades: Missed Call Recovery
Challenge: Tradespeople are on the tools or up a ladder and cannot answer the phone. A missed call often means the customer rings the next firm on the list, and there is no system to capture the enquiry or call back later.
Result: Fewer missed calls turning into lost jobs
Illustrative example workflow
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