Procurement
Compare AI Automation Agencies
A fair, jargon-free way to weigh up your options, from DIY no-code to freelancers and specialist partners, so you choose with confidence.
The criteria
What actually matters when comparing
Price is only part of the picture. These are the factors that decide whether automation sticks and pays off.
| Feature | DIY no-code | Freelancer | Specialist AI partner |
|---|---|---|---|
| Built around your existing tools | Sometimes | Sometimes | Yes |
| Workflow mapping before building | No | Sometimes | Yes |
| Monitoring and error alerts | No | Sometimes | Yes |
| Team training and documentation | No | Rarely | Yes |
| Ongoing improvement and support | No | Sometimes | Yes |
| Accountability for results | You | Shared | Yes |
Do your due diligence
Questions to ask every provider
- Will you build around our current tools or ask us to replace them?
- How do you handle our data and keep AI safe?
- What does handover and training look like?
- How do you monitor workflows once they are live?
- Can we start with one quick win before committing further?
- Who owns the automations you build?
FAQs
Comparison questions, answered
Should we use a freelancer or an agency?
A freelancer can be great for a one-off build. A specialist partner suits you better when you want ongoing support, monitoring, training and accountability for results.
Is no-code DIY enough?
For simple single-step automations, often yes. As soon as workflows branch, touch sensitive data or need reliability, a specialist saves time and avoids costly mistakes.
How do we compare fairly?
Use the same questions and criteria with everyone you speak to. The checklist on this page is a good starting point.
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