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Ztream

AI automation service

AI Agent Development for Business

Our AI agent development builds practical AI agents that handle multi-step tasks like enquiries, research and admin, working safely inside your tools and processes.

  • Businesses with tasks too involved for simple rules
  • Teams wanting an assistant that takes real actions
  • Owners exploring AI agents but wary of the hype

The problem we fix

Where AI agent development pays off

Where time and leads leak

  • Some tasks need several steps and judgement, not a fixed rule
  • Off-the-shelf chatbots cannot take real actions in your systems
  • Unmanaged agents risk doing the wrong thing unsupervised

What changes once it is automated

  • Multi-step tasks handled without constant supervision
  • Faster, consistent responses on routine work
  • Agents that stay within clear, logged boundaries

What we automate

What this service automates

  • Agents that triage and answer common enquiries end to end

  • Research agents that gather and summarise information

  • Admin agents that update records and prepare documents

  • Agents that draft replies for a person to approve

  • Internal assistants that answer staff questions from your data

How it connects

Tools and systems we connect

  • LLM providers such as OpenAI
  • CRM and helpdesk systems
  • Email and messaging tools
  • Knowledge bases and documents
  • Internal APIs and databases
Example workflow
  1. Request received
  2. Agent plans steps
  3. Tools and data used
  4. Draft or action produced
  5. Human reviews result

How delivery works

A clear, low-risk delivery process

  1. 1

    Define the agent's job

    We pin down exactly what the agent should do, what it can access and where a human must stay in the loop.

  2. 2

    Design with guardrails

    We design the agent's steps, tools and limits, so it stays within safe and predictable boundaries.

  3. 3

    Build and evaluate

    We build the agent and test it against real scenarios, measuring accuracy before it touches anything live.

  4. 4

    Launch and oversee

    We launch with logging and human review, then refine the agent as it handles more cases over time.

Who it is for

Is this right for your business?

  • Businesses with tasks too involved for simple rules
  • Teams wanting an assistant that takes real actions
  • Owners exploring AI agents but wary of the hype

Guide pricing

Agent projects are scoped individually, usually a fixed-price build with ongoing tuning on a support plan.

View pricing and packages

FAQs

Frequently asked questions

What is an AI agent?

An AI agent is software that can carry out a multi-step task on your behalf, deciding what to do next and using tools or data along the way. It goes further than a chatbot, which mostly just replies.

How do you stop an agent doing something wrong?

We give each agent clear limits on what it can access and do, log every action and keep a human in the loop for anything sensitive. Agents earn more autonomy only once they have proven reliable.

Do we need huge volumes to justify an agent?

Not necessarily. Even a modest but fiddly task that recurs daily can justify an agent. We help you judge whether an agent or a simpler automation is the better fit.

Which tasks suit an agent best?

Tasks that involve several steps, some judgement and access to information, such as triaging enquiries, gathering research or preparing documents, tend to suit agents well.

Find the 3 manual tasks costing your business the most

Book a free AI Workflow Leak Audit. We review where leads, time and follow-ups slip through the cracks, then show you the quickest practical win.

Free AI Workflow Audit